Get IT Assistance

Online

Please log in to our ticketing system with your Western username and password and open a ticket, describing your issue as thoroughly as possible. We will dispatch a technician as soon as possible to assist you.

PLEASE READ THE COVID-19 ANNOUNCEMENT ON THE MAIN PAGE BEFORE CALLING OR VISITING OUR OFFICES!

Telephone

Call us at x84070 (or 519-661-4070).

Drop-In Support

Drop by our Help Desk in the Western Science Centre 140.

Hours of Operation

STS is available between 9:00 AM and 4:30 PM, Monday to Friday.